Space 4 Promotions (hereinafter “S4P”) recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processer.
The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement. "Personal Information" of User shall include the information shared by the User and collected by us for the following purposes:
Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, email address, postal addresses, telephone (mobile or otherwise) and/or fax numbers.
Transactional history (other than banking details) about your e-commerce activities, buying behavior.
Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.
Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.
Information pertaining any other promotional spaceser(s) for who you make a booking through your registered S4P account. In such case, you must confirm and represent that each of the other promotional spaceser(s) for whom a booking has been made, has agreed to have the information shared by you disclosed to us and further be shared by us with the concerned service provider(s).
If you request S4P to provide visa related services, then copies of your passport, bank statements, originals of the filled in website/mobile site(s)lication forms, photographs, and any other information which may be required by the respective embassy to process your visa website/mobile site(s)lication.
While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of promotional spacesers list as available in or linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.We may also use your Personal Information for several reasons including but not limited to:
confirm your reservations with respective service providers;
keep you informed of the transaction status;
send booking confirmations either via sms or Whatswebsite/mobile site(s) or any other messaging service;
send any updates or changes to your booking(s);
allow our customer service to contact you, if necessary;
customize the content of our website, mobile site and mobile website/mobile site(s);
request for reviews of products or services or any other improvements;
send verification message(s) or email(s);
validate/authenticate your account and to prevent any misuse or abuse.
contact you on your birthday/anniversary to offer a special gift or offer.
We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated, and used to make improvements to Website, other Sales Channels, services and to develop website/mobile site(s)ealing content, features and promotions for members based on the results of the surveys. Identity of the survey participants is anonymous unless otherwise stated in the survey.
Marketing promotions, research and programs help us to identify your preferences, develop programs and improve user experience. S4P frequently sponsors promotions to give its users the opportunity to win prizes which includes elite spaces for promotions. Personal Information collected by us for such activities may include contact information and survey questions. We use such Personal Information to notify contest winners and survey information to develop promotions and product improvements. As a registered User, you will also occasionally receive updates from us about fare sales in your area, special offers, new S4P services, other noteworthy items and marketing programs.
In addition, you may look forward to receiving periodic marketing emails, newsletters and exclusive promotions offering special deals. From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the Personal Information you provide to facilitate the service(s) requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such Personal Information to assist us in making the Website the better and easier to use for our Users.
S4P may from time to time launch reward programs by way of which users may stand to win space booking rewards or other rewards. We may use your Personal Information to enroll you in the rewards program and status of the same will be visible each time you log in to the Website. Depending on the reward program, each time you win a reward, S4P may share your Personal Information with a third party that will be responsible for fulfilling the reward to you. You may however choose to opt out of such reward programs by writing to us. For various purposes such as fraud detection, offering bookings on credit etc., we at times may verify information of customers on selective basis, including their credit information.
S4P will retain your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy exclusive for space booking offers, wallet cash-backs, etc. It also allows facilitating your Facebook and Google+ login.
Location: This permission enables us to give you the benefit of location specific deals and provide you a personalized in-funnel experience. When you launch Space4Promotions website/mobile site(s) to make a promotional spaces booking, we auto-detect your location so that your nearest airport or city is auto-filled. We also require this permission to recommend you nearest promotional spaces in case you are running late and want to make a quick last minute booking for the nearest promotional spaces. Your options are personalized basis your locations. For international promotional spaces, this enables us to determine your time zone and provide information accordingly
SMS: If you allow us to access your SMS, we read your SMS to autofill or prepopulate ‘OTP’ while making a transaction and to validate your mobile number. This provides you a seamless purchase experience while making a booking and you don’t need to move out of the website/mobile site(s) to read the SMS and then enter it in the website/mobile site(s).
Phone: The website/mobile site(s) requires access to make phone calls so that you can make phone calls to promotional spaces, our customer contact centers directly through the website/mobile site(s).
Contacts: If you allow us to access your contacts, it enables us to provide a lot of social features to you such as sharing your promotional spaces/ flight/ holidays with your friends, inviting your friends to try our website/mobile site(s), send across referral links to your friends, etc. We may also use this information to make recommendations for promotional spaces where your friends have stayed. This information will be stored on our servers and synced from your phone.
Photo/ Media/ Files: The libraries in the website/mobile site(s) use these permissions to allow map data to be saved to your phone's external storage, like SD cards. By saving map data locally, your phone doesn't need to re-download the same map data every time you use the website/mobile site(s). This provides you a seamless Map based promotional spaces selection experience, even on low bandwidth network.
Wi-Fi connection information: When you allow us the permission to detect your Wi-Fi connection, we optimize your experience such as more detailing on maps, better image loading, and more promotional spaces to choose from, etc.
Device ID & Call information: This permission is used to detect your Android ID through which we can uniquely identify users. It also lets us know your contact details using which we pre-populate specific fields to ensure a seamless booking experience.
Calendar: This permission enables us to put your promotional spaces plan on your calendar.
Notifications: If you opt in for notifications, it enables us to send across exclusive deals, promotional offers, promotional spaces related updates, etc. on your device. If you do not opt for this, updates for your promotional spaces like booking confirmation, refund (in case of cancellation), etc. will be sent through SMS.
Contacts: If you opt in for contacts permission, it enables us to provide a lot of social features to you such as sharing your promotional spaces/ flight/ holidays with your friends, inviting your friends to try our website/mobile site(s), send across referral links to your friends, etc. We will also use this information to make recommendations for promotional spaces where your friends have stayed. This information will be stored on our servers and synced from your phone.
Location: This permission enables us to give you the benefit of location specific deals and provide you a personalized in-funnel experience. When you launch our website/mobile site(s) to make a promotional spaces booking, we auto-detect your location so that your nearest city is auto-filled. We require this permission to recommend your nearest promotional spaces in case you want to make last minute booking for the nearest promotional spaces. Your options are personalized basis your locations. For international promotional spaces, this enables us to determine your time zone and provide information accordingly.
All payments on the Website are secured. This means all Personal Information you provide is transmitted using TLS (Transport Layer Security) encryption. TSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
You may withdraw your consent to submit any or all Personal Information or decline to provide any permissions on its Website as covered above at any time. In case, you choose to do so then your access to the Website may be limited, or we might not be able to provide the services to you. You may withdraw your consent by sending an email to email@example.com
You may access your Personal Information from your user account with S4P. You may also correct your personal information or delete such information (except some mandatory fields) from your user account directly. If you don’t have such a user account, then you write to firstname.lastname@example.org
You must atleast 18 years of age to transact directly with S4P and also to consent to the processing of your personal data.